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Remington Hotels

Guest Journey Representative

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Flexible Schedule

Job Description

The establishment hiring for this role is a hospitality-driven company that emphasizes delivering exceptional guest experiences through personalized service and local expertise. With a primary focus on crafting memorable stays and offering a comprehensive understanding of the surrounding area, the company stands as a distinguished choice among discerning travelers seeking both comfort and insider knowledge. Recognized for its dedication to high service standards, the company invests in a team of enthusiastic professionals who contribute to creating a welcoming atmosphere observable in every detail of the guest journey, from arrival to departure.

This role of Concierge is pivotal within the hospitalit... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a similar role
  • Strong interpersonal skills
  • Ability to provide food and beverage service
  • Valid alcohol service certification
  • Flexibility to work various shifts including weekends and holidays
  • Physical ability to stand for extended periods

Job Qualifications

  • Experience in hospitality or customer service
  • Knowledge of local area and attractions
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Food handling certification preferred
  • Mixology skills advantageous
  • Ability to maintain high standards of cleanliness and organization

Job Duties

  • Create incredible memories for guests
  • Building local contacts and be in the know on local area including events happening in immediate and long term to provide information to guests
  • Provide and recommend things to see and do in the hotel and local area highly knowledgeable of all Instagrammable spots
  • Stay up to date on services and attractions
  • Able to influence and guide guests to amenities and services
  • Ensure Concierge lounge is inviting and clean
  • Provide food and beverage services to guests ensuring food quality and presentation is appealing mixing drinks for guests
  • Complies with applicable laws and responsible alcohol service

Job Qualifications

Experience

No experience required

Job Location

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