Guest Journey Representative

Menifee, CA, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

Flexible Schedule

Job Description

The establishment hiring for this role is a hospitality-driven company that emphasizes delivering exceptional guest experiences through personalized service and local expertise. With a primary focus on crafting memorable stays and offering a comprehensive understanding of the surrounding area, the company stands as a distinguished choice among discerning travelers seeking both comfort and insider knowledge. Recognized for its dedication to high service standards, the company invests in a team of enthusiastic professionals who contribute to creating a welcoming atmosphere observable in every detail of the guest journey, from arrival to departure.

This role of Concierge is pivotal within the hospitalit... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a similar role
Strong interpersonal skills
Ability to provide food and beverage service
Valid alcohol service certification
Flexibility to work various shifts including weekends and holidays
Physical ability to stand for extended periods

Job Qualifications

Experience in hospitality or customer service
Knowledge of local area and attractions
Excellent communication skills
Ability to work in a fast-paced environment
Food handling certification preferred
Mixology skills advantageous
Ability to maintain high standards of cleanliness and organization

Job Duties

Create incredible memories for guests
Building local contacts and be in the know on local area including events happening in immediate and long term to provide information to guests
Provide and recommend things to see and do in the hotel and local area highly knowledgeable of all Instagrammable spots
Stay up to date on services and attractions
Able to influence and guide guests to amenities and services
Ensure Concierge lounge is inviting and clean
Provide food and beverage services to guests ensuring food quality and presentation is appealing mixing drinks for guests
Complies with applicable laws and responsible alcohol service

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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