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Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $17.25 - $19.50
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Fixed term position
Flexible working hours
Travel opportunities
Job Description
This opportunity comes with a dynamic and prestigious organization involved in hosting and delivering top-tier hospitality experiences for the FIFA World Cup 2026, one of the most recognized international sporting events globally. The organization operates across 16 host cities in North America, intricately planning and executing a comprehensive hospitality program that reflects the high standards and global appeal of FIFA's brand. The establishment is renowned for its commitment to excellence, attention to detail, and delivering memorable guest experiences for VIP attendees, sponsors, and other stakeholders involved in the World Cup.
The role of Guest Experience Venue Manager at this or... Show More
The role of Guest Experience Venue Manager at this or... Show More
Job Requirements
- Minimum 5 years of experience in VIP hospitality across major sporting events
- Proven project management skills
- Proven ability to conceptualize and deliver large scale projects with multiple workstreams
- Experience working in the cross functional environment
- Experience working in multi-venue or international events
- Strong collaboration and communication abilities
- Fluent in English
- Willingness to travel across the USA, Mexico, and Canada
Job Qualifications
- Minimum 5 years of experience in VIP hospitality across major sporting events
- Proven project management skills
- Proven ability to conceptualize and deliver large scale projects with multiple workstreams
- Experience working in the cross functional environment
- Experience working in multi-venue or international events
- Strong collaboration and communication abilities
- Fluent in English
- Spanish and/or French are a strong asset
- Willingness to travel across the USA, Mexico, and Canada
Job Duties
- Support on location venue manager and VP guest experience with delivery of the overall hospitality program at the assigned venue
- Manage selected guest experience vendors and all hired guest experience staff
- Align guest experience and guest journey with FIFA brand standards and On Location’s hospitality tiers across global and local audiences
- Oversee the execution of hospitality services at the assigned stadium, including indoor lounges and FIFA pavilion
- Deliver access control system at assigned venue
- Ensure all functions are synchronized around key journey milestones and guest experience standards
- Ensure successful implementation of the gifting program
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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