Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Complimentary hotel room nights
discounted room rates
Bereavement Pay
Vacation leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee stock purchase plan
Employee Meals
Job Description
Hyatt is a globally recognized hospitality company renowned for its commitment to providing exceptional guest experiences. With a presence in numerous countries, Hyatt's hotels and resorts are synonymous with luxury, comfort, and service excellence. The company prides itself on fostering a work environment where associates are valued and are encouraged to grow both personally and professionally. Hyatt's culture emphasizes care, attentiveness, and creating meaningful moments for guests, which is reflected in their dedicated workforce and their approach to hospitality.
The role of Front Office Supervisor at Hyatt is a pivotal leadership position within the hotel's front office operations. Super... Show More
The role of Front Office Supervisor at Hyatt is a pivotal leadership position within the hotel's front office operations. Super... Show More
Job Requirements
- 2 plus years in a similar role in hospitality
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to lift, pull, and push a moderate weight (about 25 pounds)
- Must be able to work a flexible schedule, including weekends and holidays
- Organized, able to use clear communication and work well under pressure
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- 2 plus years in a similar role in hospitality
- Preferred 2 plus years in front office role
- Hyatt experience preferred
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to lift, pull, and push a moderate weight (about 25 pounds)
- Must be able to work a flexible schedule, including weekends and holidays
- Organized, able to use clear communication and work well under pressure
Job Duties
- Lead and coach front office agents to deliver exceptional guest service
- Manage staff scheduling, payroll, and training activities
- Support senior leadership by assuming management responsibilities when required
- Handle guest complaints professionally and promptly
- Oversee guest registration process and communication of hotel services and promotions
- Respond to guest inquiries and process various forms of payment
- Serve as Guest Experience Host when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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