Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Signature Aviation is a global leader in business aviation services, renowned for providing premium airport solutions to private and corporate jet travelers around the world. With a commitment to exceptional service and a deep understanding of the unique needs of its clientele, the company operates a comprehensive network of Fixed Base Operator (FBO) facilities, ensuring seamless and luxury ground support. Signature Aviation prides itself on not only meeting but exceeding the expectations of its diverse guests, which include VIP travelers, flight crews, and discerning passengers seeking comfort, efficiency, and the highest standards of hospitality.
As a Guest Experience Specialist... Show More
As a Guest Experience Specialist... Show More
Job Requirements
- high school diploma or equivalent
- customer service experience
- ability to work flexible hours including nights, weekends, and holidays
- capability to operate in indoor and outdoor environments
- strong communication skills
- physical ability to navigate airport and ground service areas
- professional appearance and demeanor
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service
- strong interpersonal and communication skills
- ability to remain calm under pressure
- attention to detail and organizational skills
- flexibility to work varied shifts including nights, weekends, and holidays
- knowledge of aviation industry practices is a plus
Job Duties
- greet guests and flight crews warmly and professionally
- coordinate ground services and support to ensure smooth transitions
- manage guest requests and resolve issues promptly
- maintain awareness of operational activities near aircraft and ground equipment
- communicate effectively with team members to provide seamless service
- uphold safety protocols while operating in active airport environments
- assist with administrative tasks related to guest services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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