Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the world\'s largest global network of private aviation terminals, operating more than 225 locations worldwide. The company is renowned for delivering safe, convenient, and elevated experiences to private aviation travelers, crew members, and their guests. With nearly 6,000 dedicated team members, Signature Aviation places a strong emphasis on hospitality, professionalism, and service excellence. As a certified Great Place to WorkTM, the organization fosters a supportive work environment that nurtures employee well-being, professional growth, and community involvement. Signature Aviation\'s commitment extends beyond exceptional service – it focuses on empowering the next generation of aviation professionals, supporting veterans, and... Show More
Job Requirements
- High school diploma or GED
- At least 1 year of customer experience-related work preferred
- Valid state driver\'s license
- Minimum age of 18 years
- Pass background checks, drug tests, and airport security badge requirements
- Legal authorization to work
- Ability to exercise good judgment and follow directions
- Preferred ability to drive standard and automatic vehicles
Job Qualifications
- High school diploma or GED
- At least 1 year of customer experience-related work in retail, hospitality, or sales preferred
- Valid state driver\'s license
- Minimum of 18 years of age
- Ability to pass company background checks, drug tests, and obtain airport security badge
- Legal authorization to work in jurisdiction of employment
- Ability to exercise good judgment and follow supervisor directions
- Ability to drive standard and automatic vehicles preferred
- Excellent hospitality and guest service skills
- Proficiency in English communication
- Ability to perform basic arithmetic
- Strong communication via phone, radio, and email
- Critical thinking and reasoning ability
- Excellent interpersonal skills
- Ability to multitask and maintain attention to detail
- Basic computer skills and ability to learn company software
Job Duties
- Meet and greet guests and crews while escorting them to destinations
- Collaborate closely with team members and external parties to handle services professionally
- Receive, dispatch, and process guest purchases and fuel transactions accurately
- Provide concierge services including reservations and special requests
- Manage inquiries, resolve requests, and handle billing disputes efficiently
- Maintain knowledge of facilities, services, and local information
- Monitor flights and coordinate airside services using real-time systems
- Maintain cleanliness and stock amenities in guest areas
- Promote and sell company services and products
- Assist guests and crews with luggage, transportation, and special requests
- Identify individuals in accordance with security procedures
- Report unsafe conditions and comply with emergency protocols
- Enforce company and airport security policies
- Record time, activities, and services performed accurately
- Update customer preferences using contact management systems
- Assist Airside Experience team with aircraft-related services
- Provide support for passenger services as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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