Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $13.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Health Insurance
employee discount
Vision Insurance
Dental Insurance
Flexible spending account
Life insurance
Flexible Schedule
Job Description
Located in Fashion Place, The Escape Game is a premier entertainment company that offers thrilling and immersive escape room experiences to guests of all ages. With a focus on world-class hospitality, The Escape Game aims to create memorable experiences by combining interactive puzzles, compelling narratives, and engaging team activities. The company prides itself on its commitment to guest satisfaction, ensuring that every individual who walks through the door feels welcome, excited, and fully immersed in the adventure. \n\nThe Escape Game is currently seeking passionate and enthusiastic Guest Experience Specialists (GES) to join their team. Guest Experience Specialists are the heart... Show More
Job Requirements
- Flexible availability including nights, weekends, and holidays
- Ability to handle physical activities such as standing for long periods, deep cleaning, painting, bending, lifting 30-40 lbs, and minor game repairs
- Alignment with The Escape Game’s uniform standards
Job Qualifications
- Genuine love for serving others
- Ability to function both creatively and administratively
- Basic computer abilities
- Exceptional listening skills
- High capacity for creative problem solving
- Energetic, friendly, and patient demeanor
- Clear and articulate communicator
- Flexible, humble, and teachable attitude
Job Duties
- Embody the company mission, vision, and values during every shift
- Use The Escape Game’s Party Host Practices to prepare party venues
- Connect with guests by maintaining open body language and engaging conversation
- Keep the energy high in the lobby and customize guest experiences
- Explain games enthusiastically and guide guest interactions efficiently
- Check in guests and coordinate game start times with Team Leader
- Accurately book reservations and answer the phone
- Foster welcoming environments for groups of 2-50 guests
- Apply The Escape Game’s Steps for Creating Fans by extending invites, encouraging party favors, and resolving service issues immediately and graciously
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter