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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is recognized as the world’s largest network of private aviation terminals, with more than 225 locations worldwide. Renowned for offering safe, convenient, and elevated travel experiences, Signature Aviation serves a global clientele who expect the utmost in luxury and professionalism in private air travel. As a certified Great Place to Work™, the company places a strong emphasis on employee well-being, professional development, and fostering a supportive community environment. With a dedicated team of nearly 6,000 aviation experts and enthusiasts, Signature Aviation not only prioritizes excellence in guest service but also supports initiatives that empower local communities, advance the... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of customer service experience preferred
- Valid state driver's license
- Minimum age 18 years
- Pass background and drug tests and meet airport security badge requirements
- Legal authorization to work
- Ability to follow directions and exercise good judgment
- Preferred ability to drive standard and automatic vehicles
Job Qualifications
- High school diploma or GED
- At least 1 year of customer experience-related work in retail, hospitality, or sales preferred
- Must possess a valid state driver's license
- Minimum of 18 years of age
- Ability to pass company background checks, drug tests, and airport security requirements
- Must be legally authorized to work in the employment jurisdiction
- Must be able to exercise good judgment and follow supervisor and management directions
- Preferred ability to drive standard and automatic transmission vehicles
- Excellent guest service skills with ability to prioritize and multitask in a fast-paced environment
- Clear communication skills in English verbally and in writing
- Ability to perform simple arithmetic
- Ability to use telephone, radio, email, or text to communicate with guests and team
- Ability to analyze and make decisions in fast-paced environment
- Strong interpersonal skills for effective collaboration
- High attention to detail with multitasking capabilities
- Basic computer skills and willingness to complete training
Job Duties
- Meet and greet guests and crews as they arrive and escort them appropriately
- Collaborate and work closely with team members, guests, and other visitors ensuring prompt, professional, and courteous service
- Accurately receive, dispatch, and process guest purchases and fuel transactions following company procedures
- Provide concierge services including arranging reservations for hotels, ground transportation, catering, and customs appointments
- Manage guest, crew, and visitor inquiries, resolve requests, handle billing disputes, and address concerns efficiently
- Monitor arriving and departing flights using system management tools to coordinate services and prioritize operational flow
- Maintain and stock amenities in guest areas and ensure cleanliness of lobby, pilot spaces, and restrooms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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