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Guest Experience Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Retirement benefits
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Residence Inn by Marriott Long Beach Downtown is a part of Marriott International, a global leader in hospitality known for its dedication to delivering exceptional guest experiences. This hotel specializes in extended-stay accommodations, providing guests with spacious suites that include fully equipped kitchens and modern amenities designed to make long-term stays comfortable and convenient. Situated in the heart of Long Beach, California, the Residence Inn offers a home-away-from-home environment complemented by personalized service from a professional and friendly staff. Marriott International, as a company, is committed to diversity, equality, and inclusion, fostering a workplace where all associates feel valued and... Show More

Job Requirements

  • high school diploma or equivalent
  • no previous related work experience required
  • no supervisory experience required
  • ability to perform physical tasks including standing, walking, bending, lifting objects under 25 pounds
  • professional appearance and communication
  • willingness to follow company procedures and policies
  • legal eligibility to work in the united states

Job Qualifications

  • high school diploma or equivalent
  • strong interpersonal and communication skills
  • ability to work physically demanding tasks
  • customer service orientation
  • ability to multitask in a fast-paced environment
  • basic computer literacy
  • commitment to workplace safety and confidentiality

Job Duties

  • greet and check in guests efficiently and courteously
  • assist guests with requests and provide information about the hotel and local area
  • deliver food service and ensure quality guest experiences
  • complete operational reports and maintain accurate records
  • support safe and clean work environment by following company policies and guidelines
  • participate in moving, lifting, and other physical tasks required to maintain operational flow
  • promote a welcoming atmosphere through professional communication and appearance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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