Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $24.50
Work Schedule
Standard Hours
Benefits
Free room nights
Discounted and Friends and Family room rates
Free parking
Generous Paid Time Off
Retail discounts at Apple, AT&T, Verizon, Headspace and many more
Job Description
Hotel Daphne is an exciting new boutique hotel located in the vibrant Houston Heights neighborhood, set to open in the winter of 2025. This 49-room property is designed to offer an intimate and unique experience inspired by utopian ideals, clandestine neighborhood clubs, determined women, and a broad appreciation of art of many kinds. As part of the Bunkhouse and Hyatt family, Hotel Daphne combines the charm of a small hideaway with the high standards and professionalism synonymous with well-established hospitality brands. The hotel will feature an all-day restaurant, a cozy lobby bar, and an intimate event space, providing both guests... Show More
Job Requirements
- Able to perform essential functions safely and successfully with the ADA, FMLA, and other federal, state and local standards, including meeting quality standards
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards
- Must be able to sit, stand, and squat frequently
Job Qualifications
- Calm under pressure and quick to resolve issues
- Demonstrated ability to effectively interact with and care for people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Progressive hotel rooms management experience preferred
- Service oriented style with professional presentation skills
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, detail oriented, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal, and administrative skills
Job Duties
- Oversee all front desk operations with leadership and integrity
- Train, coach, and inspire team members to exceed Hyatt service standards
- Develop short- and long-term plans to support both daily operations and long-term goals
- Manage scheduling, budgeting, and labor planning to meet performance targets
- Respond to guest needs with a proactive, solution-driven approach
- Foster strong communication and collaboration with Housekeeping and other departments
- Stay informed on hotel promotions, packages, and rates, and ensure your team is as well
- Handle guest feedback thoughtfully and take action to ensure satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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