Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible work schedule
Job Description
Hotel Daphne is an innovative boutique hotel located in the heart of Houston Heights, a vibrant neighborhood known for its charm and artistic spirit. This new 49-room property is inspired by utopian ideals, clandestine neighborhood clubs, and the influence of determined women and diverse art forms. Scheduled to open its doors in winter 2025, Hotel Daphne offers guests a unique blend of familiarity and discovery, inviting travelers and locals alike to "check in and check out" with an experience that feels both personal and exclusive. The hotel is set to feature a versatile all-day restaurant, a lobby bar, and intimate... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum 3 years of experience in hotel or guest services management
- Strong organizational and multitasking skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in English and effective communication skills
- Commitment to delivering exceptional guest experiences
- Ability to collaborate with diverse teams and departments
Job Qualifications
- Proven experience in hotel management or guest services
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to develop and implement operational plans
- Experience with budgeting and labor planning
- Customer-oriented with a proactive problem-solving approach
- Familiarity with hospitality software and front desk operations
Job Duties
- Oversee all front desk operations with leadership and integrity
- Train, coach, and inspire team members to exceed Hyatt service standards
- Develop short- and long-term plans to support both daily operations and long-term goals
- Manage scheduling, budgeting, and labor planning to meet performance targets
- Respond to guest needs with a proactive, solution-driven approach
- Foster strong communication and collaboration with Housekeeping and other departments
- Stay informed on hotel promotions, packages, and rates, and ensure your team is as well
- Handle guest feedback thoughtfully and take action to ensure satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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