Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Free room nights
discounted room rates
Free parking
Paid Time Off
Retail Discounts
Job Description
Hotel Daphne is a unique boutique hotel located in the heart of Houston Heights, offering a 49-room sanctuary inspired by utopian ideals, clandestine neighborhood clubs, determined women, and a passion for diverse art forms. Opening its doors in winter 2025, Hotel Daphne invites both travelers and locals to experience a blend of the familiar and the far out in a welcoming, stylish setting. The hotel boasts an all-day restaurant, a vibrant lobby bar, and an intimate event space, emphasizing a personalized experience that matches the vibrant culture of the neighborhood.
As a new addition to the hospitality scene, Ho... Show More
As a new addition to the hospitality scene, Ho... Show More
Job Requirements
- Experience in hotel rooms management
- Excellent communication skills in English
- Ability to interact with diverse populations
- Proficiency in Microsoft Word and Excel
- Strong organizational capabilities
- Ability to remain calm under pressure
- Must be able to sit, stand, and squat frequently
- Commitment to punctual and regular attendance in accordance with ADA and related standards
Job Qualifications
- Calm under pressure and quick to resolve issues
- Demonstrated ability to effectively interact with and care for people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Progressive hotel rooms management experience preferred
- Service oriented style with professional presentation skills
- High energy, entrepreneurial spirit, motivational leader, detail oriented, effective communicator, ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal, and administrative skills
Job Duties
- Oversee all front desk operations with leadership and integrity
- Train, coach, and inspire team members to exceed Hyatt service standards
- Develop short- and long-term plans to support both daily operations and long-term goals
- Manage scheduling, budgeting, and labor planning to meet performance targets
- Respond to guest needs with a proactive, solution-driven approach
- Foster strong communication and collaboration with Housekeeping and other departments
- Stay informed on hotel promotions, packages, and rates, and ensure your team is as well
- Handle guest feedback thoughtfully and take action to ensure satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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