Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Disability insurance
Life insurance
401(k) retirement plan
Flexible Schedule
free movies
Employee Discounts
Job Description
Santikos Entertainment, Inc. is a prominent entertainment company known for its state-of-the-art movie theaters and exceptional guest service throughout Texas and Louisiana. Established with a commitment to providing memorable entertainment experiences, Santikos is deeply rooted in community values and prides itself on fostering a fun, welcoming environment for both guests and team members. The company emphasizes quality in service, ambiance, and community involvement, making it a preferred destination for moviegoers and entertainment enthusiasts alike.
Santikos' Ambassador location in Lafayette, Louisiana, stands as a flagship venue designed to offer guests an immersive entertainment experience. The theater provides various amenities including pre... Show More
Santikos' Ambassador location in Lafayette, Louisiana, stands as a flagship venue designed to offer guests an immersive entertainment experience. The theater provides various amenities including pre... Show More
Job Requirements
- High school diploma or equivalent
- At least 18 years of age
- Ability to work holidays, nights, and weekends
- Strong communication skills
- Ability to manage team operations
- Good organizational skills
- Dependability and punctuality
Job Qualifications
- High school diploma or equivalent required and at least 18 years of age
- Associates' or Bachelor's degree preferred or equivalent experience
- At least 1 year of experience in managing a theater, restaurant, bar, or entertainment operation or similar role with proven success
- Flexibility with scheduling - ability to work holidays, nights, and weekends
- Great can-do attitude and willingness to roll up your sleeves with the rest of the team
- Awesome communication skills and ability to positively interact with our guests and team members
- Ability to work in and collaborate with the theater team
- Ability to juggle multiple projects and tasks simultaneously
- Cool motivation skills, with a desire to develop and challenge team members
- Amazing work ethic, organizational skills, attention to detail, dependability
- Dependable with attendance
Job Duties
- Ensure our guest experience is positive and memorable, responding to service recovery issues in an urgent and friendly manner
- Maintain efficiency and productivity while keeping product quality and service consistently high
- Continuously train, coach, and monitor high standards of teamwork and guest service delivery by team members within each area of the entertainment facility
- Efficiently manage team members to maximize service levels while minimizing labor costs
- Ensure implementation of safety standards and monitor for compliance
- Assist senior management with controlling and monitoring financial operations to ensure continuous improvement and growth of the business
- Prepare and submit required reports, invoices, and other deliverables in a timely manner
- Ensure compliance with all local, state, and federal laws, and with all food, alcohol, health, and sanitation regulations
- Maintain proficiency in designated department areas of the building and business processes as approved by the Theater Director and senior management
- Oversee team members and provide guidance while monitoring their respective departments
- Work with senior management for continual development and training
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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