CAVA - W. University

Guest Experience Manager

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
telemedicine
Pet insurance
401k
Paid sick leave
Parental leave
community service leave
Free Meals

Job Description

CAVA is a dynamic and rapidly growing Mediterranean-inspired restaurant brand committed to making it deliciously simple for people to eat well and feel good every day. Rooted in a rich Mediterranean heritage that spans over four thousand years, CAVA is dedicated to authenticity, curiosity, and the pursuit of excellence. The company fosters a culture grounded in five core values: Positivity, Transparency, Humility, Fanaticism, and Thoughtfulness. These values are integral to how CAVA operates and interacts with its guests, team members, and communities, ensuring a welcoming and supportive environment for all.

As a Guest Experience Manager at CAVA, yo... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or a similar role
  • Ability to stand for long periods and lift up to 50 pounds
  • Capacity to work in temperatures ranging from hot to cold
  • Comfortable working near open flames
  • Must maintain near constant communication with multiple people
  • Ability to sit, squat, and kneel occasionally
  • Willingness to work in tight spaces and outdoor weather conditions
  • Strong attention to safety and detail

Job Qualifications

  • Proven leadership experience in a restaurant or hospitality environment
  • Strong communication and interpersonal skills
  • Ability to coach and develop team members
  • Knowledge of food safety and quality standards
  • Experience with inventory management and budgeting
  • Ability to work in a fast-paced environment
  • Flexibility to work various shifts including weekends and holidays

Job Duties

  • Lead and develop team members and special ops trainers
  • Be responsible for the entire guest experience
  • Develop culinary leads and uphold food safety and quality standards
  • Oversee food and beverage management, including inventory, ordering, and budget
  • Put deliveries away, plus any additional duties assigned
  • Ability to cross train across the restaurant to ensure rapid growth
  • May stand for long periods of time and lift up to 50 pounds
  • Assist with any additional duties assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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