CAVA - Oleander Drive

Guest Experience Manager

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
telemedicine
Pet insurance
401k
Paid sick leave
Parental leave
community service leave
free meal

Job Description

CAVA is a rapidly growing restaurant brand known for its commitment to making deliciously simple, healthy Mediterranean-inspired food accessible every day. Rooted in a 4,000-year-old Mediterranean heritage, CAVA is driven by authenticity, curiosity, and the pursuit of excellence. The company fosters a culture built on five core values: positivity, transparency, humility, fanaticism, and thoughtfulness, which guide every aspect of the business and customer interaction. CAVA offers either part-time or full-time positions, and the Guest Experience Manager role is an hourly management position that plays a critical part in delivering exceptional guest service and operational excellence in their restaurants.
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Job Requirements

  • Must be able to bend and reach overhead often
  • must possess dexterity to handle tongs, pots, pans, and other equipment
  • must be comfortable working in temperatures ranging from hot to cold
  • must be comfortable working near open flames
  • may be required to work in tight spaces
  • must maintain near constant communication with multiple people
  • close vision, distance vision, and peripheral vision is required
  • must be able to sit, squat, and kneel occasionally
  • must be able to work in a constant state of alertness and safe manner
  • may be required to occasionally work in outdoor weather conditions

Job Qualifications

  • Experience in a leadership or management role in the restaurant or hospitality industry
  • knowledge of food safety and quality standards
  • ability to lead and motivate a team
  • strong communication and interpersonal skills
  • experience in inventory and budget management
  • ability to work in a fast-paced environment
  • high school diploma or equivalent

Job Duties

  • Lead and develop Team Members and Special Ops Trainers
  • be responsible for the entire guest experience
  • develop Culinary Leads and uphold food safety and quality standards
  • oversee food and beverage management including inventory, ordering, and budget
  • put deliveries away and perform additional assigned duties
  • cross-train across the restaurant to ensure rapid growth
  • assist with any additional duties assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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