Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
vision coverage
Retirement savings program
Paid Time Off
Tuition Reimbursement
dining discount
Fitness Discounts
Job Description
Society Swan is the newest dining concept developed by Sam Fox under the umbrella of Fox Restaurant Concepts, an established name known for innovative and exceptional dining experiences, including popular brands like The Cheesecake Factory. This restaurant uniquely blends classic American cuisine with a European influence and offers an inviting atmosphere where guests can enjoy everything from champagne at noon to perfectly stirred cocktails at twilight. Society Swan is committed to delivering an exceptional hospitality experience while fostering meaningful connections with its patrons. This combination of carefully crafted culinary offerings and top-tier guest service sets Society Swan apart as a... Show More
Job Requirements
- 2+ years of experience in hospitality, guest services, or event hosting
- Passion for creating inclusive and welcoming environments for all guests
- Outstanding interpersonal and communication skills
- Poised, professional, and able to thrive in a fast-paced, high-touch environment
- Strong organizational skills and attention to detail
- Availability to work evenings, weekends, and holidays
- A genuine love for people and a dedication to delivering unforgettable experiences
Job Qualifications
- 2+ years of experience in hospitality, guest services, or event hosting
- Passion for creating inclusive and welcoming environments for all guests
- Outstanding interpersonal and communication skills
- Strong organizational skills and attention to detail
- Poised and professional demeanor
- Ability to thrive in a fast-paced, high-touch environment
- Genuine love for people and dedication to delivering unforgettable experiences
Job Duties
- Serve as the face of Society Swan, welcoming all guests with warmth, professionalism, and personalized attention
- Create memorable experiences for every guest, ensuring comfort, connection, and exceptional service from arrival to departure
- Manage reservations and guest communications, ensuring smooth entry and accurate table or seating arrangements
- Anticipate guest needs and respond proactively to ensure a seamless experience throughout the venue
- Build relationships with a diverse clientele, fostering community, loyalty, and positive word-of-mouth
- Collaborate with teams across the venue including operations, security, food and beverage, and events to deliver coordinated, high-quality service
- Oversee guest flow and seating logistics, maintaining a welcoming and organized environment at all times
- Support inclusive guest programming ensuring that everyone feels valued and represented
- Handle guest feedback and concerns with empathy, discretion, and a solutions-first approach
- Contribute to the planning and execution of special events, activations, and experiences
- Maintain the integrity and energy of the brand in every interaction whether guests are visiting for the first time or are long-time patrons
- Uphold safety, accessibility, and service standards in line with Society Swan’s commitment to hospitality excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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