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CAVA

Guest Experience Manager

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
telemedicine
Pet insurance
401k
Paid sick leave
Parental leave
community service leave
Free Food

Job Description

CAVA is a fast-growing culinary brand renowned for its Mediterranean-inspired, better-for-you cuisine. With over 70 fast-casual restaurants and a packaged goods line, CAVA is committed to fueling full lives through bold and innovative food culture. Rooted in values such as transparency, humility, positivity, thoughtfulness, and fanaticism, the company fosters a unique culture where all team members can thrive. The brand emphasizes creating an authentic dining experience focused on freshness and quality, making it a leader in the fast-casual food industry.

The role of Guest Experience Manager at CAVA is integral to maintaining and elevating the standards of customer service an... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant or hospitality management
  • strong leadership abilities
  • excellent communication skills
  • ability to work flexible hours including weekends and holidays
  • physical ability to stand and move for extended periods
  • commitment to upholding company values and standards

Job Qualifications

  • Experience in restaurant or fast-casual management
  • strong leadership and coaching skills
  • knowledge of food safety and quality standards
  • ability to manage inventory and budgeting
  • excellent communication and interpersonal skills
  • passion for delivering exceptional guest experiences
  • ability to adapt and solve problems in a fast-paced environment

Job Duties

  • Lead and develop team members and special ops trainers
  • be responsible for the entire guest experience
  • develop culinary leads and uphold food safety and quality standards
  • oversee food and beverage management including inventory, ordering, and budget
  • focus on self-improvement while supporting the success of others
  • consistently create cava fanatics by finding ways to say yes to every guest
  • take ownership of every shift and take pride in your job

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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