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CAVA

Guest Experience Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
telemedicine
Pet insurance
401K plan with company contribution
Free Meals
Paid sick leave
Parental leave
community service leave

Job Description

CAVA is a fast-growing culinary brand known for its fresh, Mediterranean-inspired, better-for-you cuisine, with over 70 fast-casual restaurants and a packaged goods line. Founded with the mission to fuel full lives through a bold and innovative food culture, CAVA has established itself as a dynamic and beloved presence in the restaurant industry. The brand emphasizes a culture of transparency, humility, positivity, thoughtfulness, and fanaticism, which is reflected in every team member and operation. At CAVA, whether working in a restaurant or a support center, team members are empowered to contribute to an exciting and collaborative environment that fosters growth and... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a customer service or restaurant leadership role
  • Demonstrated ability to lead and develop teams
  • Knowledge of food safety regulations
  • Strong organizational and multitasking skills
  • Ability to work flexible hours including nights and weekends
  • Excellent problem-solving skills

Job Qualifications

  • Experience in restaurant management or a similar leadership role
  • Strong communication and interpersonal skills
  • Ability to motivate and lead a diverse team
  • Knowledge of food safety and quality standards
  • Familiarity with inventory and budget management
  • Passion for exceptional customer service
  • Ability to adapt to fast-paced and changing environments

Job Duties

  • Lead and develop team members and special ops trainers
  • Be responsible for the entire guest experience
  • Develop culinary leads and uphold food safety and quality standards
  • Oversee food and beverage management including inventory, ordering, and budget
  • Motivate and coach team members to achieve high performance
  • Ensure a safe and positive environment for guests and staff
  • Collaborate with the General Manager to support daily restaurant operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.