Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.50 - $24.74
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Extended health
Dental Insurance
Mental health plans
Paid Time Off
savings and retirement plan matching
employee discount
fitness and yoga classes
parenthood top-up
Development courses
Mentorship programs
Job Description
lululemon is a globally recognized and innovative performance apparel company that specializes in creating high-quality products for yoga, running, training, and various athletic pursuits. Renowned for setting the industry standard in technical fabrics and functional design, lululemon’s mission is to offer transformational products and experiences that help individuals move, grow, connect, and overall, be well. The company attributes its remarkable success to its innovative product development, strong emphasis on customer-facing stores, a deep commitment to its employees, and fostering meaningful connections in every community it serves. As a values-driven organization, lululemon places a significant focus on creating positive change by... Show More
Job Requirements
- Be legally authorized to work in the country of the store location
- Have reliable transportation to travel to assigned store
- Availability to work various shifts including mornings, afternoons, evenings, weekends, holidays, and potential early mornings or late nights during peak times
- At least 1 year experience in retail or customer service
- Ability to move through the store with bright lights and loud music
- Ability to occasionally lift boxes weighing up to 30 lbs
- For experiential stores with food or beverage service, food safety or liquor service certification may be required
- Willingness to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of retail or customer experience, including guest resolution and navigating difficult conversations
- Some experience in leading, mentoring, or delegating tasks with others
- Ability to provide technical product education and create a guest connection
- Strong communication and interpersonal skills
- Ability to work dynamically in a fast-paced retail environment
- Desire and ability to motivate, empower, and develop team members
- Understanding of inclusive and diverse work cultures
Job Duties
- Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience
- Continuously assess the level of guest connection and technical product education, ensuring every single guest receives technical product education and assisting guests when needed
- Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests
- Conduct preparation activities to ensure in-store readiness for guests and maintain operational excellence throughout shifts
- Open and close the store in accordance with opening and closing procedures
- Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive results
- Participate in the store's hiring process, including recruitment, selection, hiring recommendations, onboarding, and training
- Address team member performance and support ongoing learning and development through feedback, coaching, demonstrations, and hands-on experiences
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and engaging with team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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