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McDonald's

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Great pay
Tremendous benefits
Career growth opportunities
College Tuition Assistance
High school completion programs
English Language Courses
Valuable job skills development

Job Description

This job opportunity is offered by a restaurant franchise independently owned and operated under a license from McDonald's USA. While this franchisee uses McDonald's logos, branding, and food products, it operates as a separate entity with complete control over the employment process including hiring, firing, staffing, and scheduling decisions. McDonald's USA is not involved in employment-related matters for positions within this restaurant. The franchisee offers a chance to work in a vibrant, fast-paced environment typical of the McDonald's brand but with the personal touch of a local management team. The restaurant is committed to fostering a positive work culture where... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work between the hours of 8am and 8pm
  • Willingness to work part-time
  • Ability to perform multiple tasks in a fast-paced environment
  • Strong interpersonal skills
  • Flexibility to work varied schedules
  • Positive and friendly demeanor

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced, team environment
  • Minimum age of 16 years
  • Excellent communication skills
  • Customer service orientation
  • Ability to handle guest concerns professionally

Job Duties

  • Greet guests and communicate with them while ordering
  • Offer help with using the ordering kiosks
  • Offer assistance to those in need of some extra hands
  • Check with guests once they have their food to ensure satisfaction or to see if they need anything else
  • Ensure kids receive a kid treat
  • Handle any concerns or complaints from guests
  • Communicate with the restaurant team to provide feedback and recommendations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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