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Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Free college
Medical insurance
Dental Insurance
Vision Insurance
Tuition Assistance
Paid Time Off
employee discount

Job Description

This job opportunity is with an independently owned and operated McDonald's restaurant franchise. Unlike corporate locations, this franchise is a separate company with its own management team responsible for hiring, staffing, scheduling, and employee relations. The franchise holds a license to use McDonald's branding and food products but operates autonomously from McDonald's USA. This arrangement allows the franchise to provide a unique and localized work environment while benefiting from the strong brand reputation of McDonald's worldwide. The restaurant focuses on delivering high-quality food and exceptional customer experiences in a fast-paced, friendly setting.

The position available is for a Guest Exper... Show More

Job Requirements

  • Must be 16 years of age or older
  • Ability to work between 8 am and 8 pm
  • Ability to communicate clearly with guests
  • Willingness to assist others
  • Ability to thrive in a team-oriented, fast-paced environment
  • Available for part-time schedule
  • Legal authorization to work

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced, team environment
  • Age 16 or older
  • Good communication skills
  • Customer service experience preferred but not required

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with customers after they have received their food to ensure satisfaction
  • Ensuring children receive a kid treat
  • Handling any customer concerns
  • Communicating with the restaurant team to provide feedback and recommendations

Job Qualifications

Experience

No experience required


Job Location

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