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Guest Experience Lead (GEL) at McDonald's

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McDonald's

Guest Experience Lead (GEL)

Cary, NC, USA|Onsite

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Medical insurance
Dental Insurance
vision coverage
401K Matching
Paid Time Off
Education Assistance
meal discounts
discount programs

Job Description

This job opportunity is offered by an independently owned and operated McDonald's franchise. Unlike corporate McDonald's locations directly overseen by McDonald's USA, this restaurant operates under a franchisee license that allows the use of McDonald's branding and menu offerings. The franchisee is a separate entity and employer, managing all aspects of employment such as hiring, scheduling, and employee discipline without direct control or involvement from McDonald's USA. This arrangement provides a unique dynamic where you gain the benefits of working within a widely recognized and reputable brand while receiving personal and focused management from the franchise business owner.

The franchi... Show More

Job Requirements

  • Must be 16 years of age or older
  • ability to work flexible part-time hours
  • strong interpersonal skills
  • ability to handle customer interactions with professionalism
  • willingness to learn new tasks
  • capacity to work in a fast-paced environment
  • ability to follow instructions and work within a team

Job Qualifications

  • Outstanding attitude
  • willingness to learn and grow
  • capability to excel in a fast-paced team environment
  • effective communication skills
  • ability to work flexible hours between 8 am and 8 pm
  • age 16 years or older

Job Duties

  • Greet guests and communicate with them while ordering
  • offer help with using the ordering kiosks
  • offer assistance to those in need of some extra hands
  • check with guests once they have their food to ensure satisfaction or see if they need anything else
  • ensure kids receive a kid treat
  • handle any customer concerns
  • communicate with the restaurant team to provide feedback and recommendations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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