Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Event-based schedule
Opportunity for supervisory roles
Team-oriented environment
training provided
Equal opportunity employer
Job Description
Huntsville City FC is a professional soccer team that competes in USL League One, bringing high-level soccer entertainment to the community of Huntsville, Alabama. The organization is committed to delivering exceptional experiences for soccer fans and visitors at their stadium. Huntsville City FC is dedicated to fostering an inclusive and vibrant atmosphere that celebrates the sport while ensuring safety, accessibility, and enjoyment for all attendees. The club values professionalism, teamwork, and positive engagement, making it a desirable environment for both fans and staff alike.
The Guest Experience position within Stadium Operations is a vital part of Huntsville City FC's ... Show More
The Guest Experience position within Stadium Operations is a vital part of Huntsville City FC's ... Show More
Job Requirements
- Availability for 6-8 hours per shift, 15-20 events per year
- Attend all required in-person and virtual training sessions
- Ability to stand, walk, or walk up and down stairs throughout an event
- Enjoy helping others and working within a team environment
Job Qualifications
- Enjoy interacting with guests and coworkers in a warm, respectful manner
- Be proactive and team-oriented
- Have a positive attitude and interest in maintaining strong guest and staff relationships
Job Duties
- Act as a frontline representative assisting guests and staff at all entry points of the stadium
- Secure gates and access points to ensure only ticketed/credentialed guests enter
- Direct fans around the facility and communicate stadium policies
- Respond to guest questions regarding wayfinding and mobile ticketing
- Understand stadium layout, policies, and procedures
- Address guest concerns respectfully and escalate issues as appropriate
- Assist with stadium set-up, including checking assigned areas, elevators, and delivering equipment such as radios, tablets, and ISS devices
- Supervisory roles available for qualified individuals
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Job Qualifications
Experience
No experience required
Job Location
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