Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Flexible Hours
30% discount in the retail store
Merlin Magic Pass
Competitive 401K
Discounts through the Merlin Marketplace Website
fun working environment
Job Description
Merlin Entertainments is a globally recognized leader in location-based, family entertainment, known for operating some of the world’s most popular attraction brands. As one of the largest attraction operators worldwide, Merlin Entertainments commits to delivering immersive and memorable experiences for millions of guests annually. The company’s mission centers around creating magical memories that last a lifetime through engaging, fun, and safe environments. With a presence that spans multiple countries and attractions, Merlin Entertainments embodies a culture of inclusivity, innovation, and dedication to outstanding guest service. The company values every team member and strives to provide a workplace where everyone can... Show More
Job Requirements
- 6 months to 1 year experience in related food service or customer service fields
- fun, dynamic, and friendly personality
- excellent communication skills
- ability to work in loud and confined spaces
- self-motivated and independent worker
- strong problem-solving skills
- flexible availability for various shifts including nights and weekends
Job Qualifications
- 6 months to 1 year experience working in food service/concessions, attractions, entertainment, or customer service-based positions preferred
- fun, dynamic, and friendly personality
- excellent communication and listening skills with both team members and guests
- able to work in areas with loud noises and confined spaces
- self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns
- must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Job Duties
- adopts an enthusiastic, assertive, and passionate approach to guest service and demonstrates the merlin values at every opportunity
- seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
- maintain a strong sales approach, maximizing sales goal targets
- ensure the queue lines are managed in a safe way while still delivering an excellent guest experience
- should be comfortable and enjoy speaking to a variety of guests, visitors, and team members
- ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
- to follow opening and closing procedures as detailed in the department’s operating plan
- the role will also be cross trained for our store
- responsibility to ensure compliance of health, safety & security within the workplace, including covid-19 policies, practices, and regulations
- position may require standing, bending, kneeling, and reaching repetitively or for extended periods of time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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