Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Flexible Hours
employee discount
Merlin Magic Pass
Competitive 401K
Discounts through merlin marketplace
fun working environment
Job Description
Merlin Entertainments is a world-renowned company specializing in location-based, family entertainment. As one of the largest attraction operators globally, it offers a diverse range of immersive and memorable brand experiences to millions of visitors every year. With a strong commitment to creating magical moments, Merlin Entertainments encompasses various attractions such as LEGOLAND Discovery Centers, Madame Tussauds, SEA LIFE Aquariums, and many more. The company is dedicated to delivering exceptional guest experiences while fostering a fun, inclusive, and vibrant work culture where everyone matters. This commitment is reflected in the company’s ongoing efforts to ensure accessibility and support for employees of... Show More
Job Requirements
- high school diploma or equivalent
- 6 months to 1 year experience in relevant food service or customer service roles
- ability to stand, bend, kneel, and reach repetitively or for extended periods
- excellent communication skills
- capable of working in loud and confined spaces
- flexibility to work varied shifts including weekends and holidays
- compliance with health and safety policies including covid-19 regulations
- strong interpersonal skills
Job Qualifications
- 6 months to 1 year experience working in food service, concessions, attractions, entertainment, or customer service-based positions preferred
- fun, dynamic, and friendly personality
- excellent communication and listening skills with both team members and guests
- able to work in areas with loud noises and confined spaces
- self-motivated, able to work independently or as part of a team, with strong problem-solving skills
- flexible to work a variety of shifts including days, nights, weekends, holidays, and special events
Job Duties
- adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate the merlin values at every opportunity
- seek out guest contact and display enthusiasm and boundless amounts of fun energy
- maintain a strong sales approach, maximizing sales goal targets
- ensure the queue lines are managed in a safe way while still delivering an excellent guest experience
- be comfortable and enjoy speaking to a variety of guests, visitors, and team members
- ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and maintain the areas in a clean and tidy manner throughout the day
- follow opening and closing procedures as detailed in the department’s operating plan
- cross-train for the retail store as needed
- ensure compliance of health, safety and security within the workplace, including covid-19 policies
- physically be able to stand, bend, kneel, and reach repetitively or for extended periods of time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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