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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $13.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Flexible Hours
30% discount in the retail store
Merlin Magic Pass
Competitive 401K
Discounts through the Merlin Marketplace Website
fun working environment
Job Description
Merlin Entertainments is a global leader in location-based, family entertainment and is recognized as one of the world’s largest attraction operators. The company specializes in creating and delivering memorable, immersive brand experiences to millions of guests annually. With over 67 million visitors every year, Merlin Entertainments focuses its energy on creating magical moments and lifelong memories for its guests at various world-renowned attractions. The company is known for its dedication to guest satisfaction, innovation, and its vibrant and inclusive working culture that supports its employees to perform at their best. The organization celebrates diversity and is committed to making the... Show More
Job Requirements
- 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred
- Fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills
- Able to work in areas with loud noises and confined spaces
- Self-motivated, able to work independently or as part of a team
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Job Qualifications
- 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred
- Fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills
- Able to work in areas with loud noises and confined spaces
- Self-motivated, able to work independently or as part of a team
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Job Duties
- Adopts an enthusiastic, assertive, and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity
- Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
- Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
- Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
- To follow opening and closing procedures as detailed in the department’s operating plan
- Responsibility to ensure compliance of health, safety & security within the workplace, including COVID-19 policies, practices, and regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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