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Merlin Entertainments

GUEST EXPERIENCE HOST

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Flexible Hours
30% discount in retail store
Merlin Magic Pass for free admission to Merlin attractions worldwide
Competitive 401K
discounts through Merlin Marketplace Website
fun working environment

Job Description

Merlin Entertainments is a global leader in location-based, family entertainment, operating some of the world's most famous and beloved attractions. Renowned for creating immersive and memorable experiences, Merlin serves over 67 million visitors each year across a diverse portfolio of entertainment venues. The company's core mission is to bring magic, joy, and unforgettable moments to families and guests worldwide through its innovative and engaging attractions. Among its many popular destinations is LEGOLAND Discovery Center Westchester in Yonkers, New York, a vibrant, interactive indoor attraction that combines creativity, education, and entertainment for children and their families.

LEGOLAND Discovery Center Westches... Show More

Job Requirements

  • High school diploma or equivalent
  • 6 months - 1 year experience in customer service or attractions preferred
  • Must have a fun, dynamic, and friendly personality
  • Excellent communication skills
  • Ability to work in loud environments and confined spaces
  • Self-motivated and able to work independently or in teams
  • Flexible availability including days, nights, weekends, holidays, and special events

Job Qualifications

  • 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Duties

  • Bring positive, high-energy guest service to every interaction
  • Create magical moments and engage with guests throughout the attraction
  • Keep areas clean, stocked, safe, and ready for fun
  • Manage lines and guest flow with confidence
  • Follow opening/closing procedures and uphold all safety standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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