GUEST EXPERIENCE HOST

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.20

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Flexible Hours

employee discount

Free admission to Merlin attractions worldwide

Competitive 401K

Online shopping discounts

fun working environment

Job Description

Merlin Entertainments is a global leader in location-based, family entertainment, renowned for creating and delivering memorable, immersive brand experiences that captivate millions of guests each year. As one of the world’s largest attraction operators, Merlin Entertainments passionately commits to crafting magical memories that resonate with families and individuals across the globe. The company boasts a diverse portfolio of renowned attractions, each designed to provide unforgettable moments filled with fun, wonder, and adventure.

Among Merlin Entertainments’ spectacular destinations is the LEGO Discovery Center Boston, located in Somerville, Massachusetts. This family-friendly attraction offers guests an interactive world of creativity and imagination ce... Show More

Job Requirements

high school diploma or equivalent
6 months to 1 year experience working in attractions, entertainment, or customer service-based positions preferred
fun, dynamic, and friendly personality required
excellent communication, listening, and motivational skills required
ability to work in areas with loud noises and confined spaces required
self-motivated and able to work independently or as part of a team
flexibility to work a variety of shifts including days, nights, weekends, holidays, and special events
legal authorization to work in the United States

Job Qualifications

6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred
fun, dynamic, and friendly personality
excellent communication, listening, and motivational skills
able to work in areas with loud noises and confined spaces
self-motivated, able to work independently or as part of a team
must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Duties

Adopts an enthusiastic, assertive, and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity
seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
to follow opening and closing procedures as detailed in the department’s operating plan
responsibility to ensure compliance of health, safety & security within the workplace, including COVID-19 policies, practices, and regulations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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