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Guest Experience Expert(Front Desk Agent)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $27.58
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Flexible spending account
401(k) Plan
Paid Time Off
Life insurance
Disability Coverage
work wellness benefits

Job Description

The US Grant a Luxury Collection Hotel San Diego is an iconic hospitality establishment located at 326 Broadway in San Diego, California. Known for its historic charm and commitment to delivering exceptional guest experiences, this luxury hotel is part of The Luxury Collection by Marriott International, a renowned global brand with more than 120 properties in over 35 countries. Marriott International is recognized for its dedication to quality and excellence in the hospitality industry, fostering a rich blend of culture, talent, and unique experiences. The hotel's location in a vibrant and culturally rich city like San Diego allows it to... Show More

Job Requirements

  • high school diploma or g.e.d. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to stand, sit, or walk for extended periods
  • capability to lift or move objects up to 10 pounds without assistance

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • friendly and approachable demeanor
  • basic computer proficiency
  • strong problem-solving skills

Job Duties

  • greet and welcome guests upon arrival
  • manage guest check-in and check-out processes
  • respond promptly to guest requests and inquiries
  • provide information about local attractions and hotel services
  • complete operational reports accurately
  • maintain a clean and organized front desk area
  • handle guest transactions with professionalism

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location