Marriott International, Inc logo

Guest Experience Expert

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities

Job Description

Tampa Airport Marriott, situated at the Tampa International Airport in Tampa, Florida, is a distinguished hotel that forms part of Marriott International's extensive portfolio of lodging establishments. Marriott International is renowned worldwide for its commitment to excellence and hospitality, offering a broad array of services ranging from luxury accommodations to business travel amenities. This property caters primarily to travelers, providing convenient access to airport facilities alongside exceptional on-site services that prioritize guest satisfaction and comfort.

This full-time, non-management position focuses on guest services and operations within the rooms and guest services department. The role is based on-site at the ... Show More

Job Requirements

  • high school diploma or g.e.d. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • adherence to company policies and procedures
  • effective communication skills
  • professionalism in appearance and conduct

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to maintain confidentiality and protect company assets
  • strong communication and interpersonal skills
  • ability to work on feet for extended periods
  • customer service orientation

Job Duties

  • deliver a wide range of services to guide guests through their stay
  • process operational needs and address guest requests promptly
  • complete necessary reports accurately
  • share highlights of the local area to enhance guest experience
  • maintain a safe work environment and follow company policies
  • uphold professional appearance and communication
  • perform physical tasks such as standing, walking, and lifting objects up to 10 pounds

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.