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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence, innovation, and a diverse, inclusive workforce. The company operates an extensive portfolio of hotels and resorts worldwide, offering upscale, luxury, and lifestyle experiences to guests with a consistently high standard of service and hospitality. Marriott's dedication to employee well-being and growth is manifest through various training, development, and recognition programs, fostering a collaborative environment where employees can thrive and deliver exceptional guest experiences. The Philadelphia Airport Marriott, located at 1 Arrivals Road Terminal B, Philadelphia, Pennsylvania, is part of this prestigious family, providing... Show More
Job Requirements
- High school diploma or equivalent
- No prior related work experience required
- No supervisory experience required
- Ability to stand and walk for extended periods
- Ability to perform physical tasks including lifting objects under 10 pounds
- Strong commitment to providing excellent guest service
- Willingness to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Customer service experience is a plus but not required
- Ability to multitask and handle various responsibilities
- Basic understanding of hospitality industry standards
- Professional appearance and demeanor
Job Duties
- Greet and welcome guests in a friendly and professional manner
- Assist guests with check-in and check-out processes
- Answer guest inquiries and provide detailed information about the hotel and local area
- Address guest requests and resolve issues promptly to ensure satisfaction
- Prepare and complete necessary operational reports and documentation
- Participate in maintaining a clean and safe work environment
- Perform light physical tasks such as lifting, moving, and placing objects weighing less than 10 pounds
- Communicate effectively with team members and guests to enhance guest experience
- Support and uphold company policies, procedures, and quality standards
Job Qualifications
Experience
No experience required
Job Location
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