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Guest Experience Expert - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career growth opportunities

Job Description

Marriott International is a globally renowned hospitality company, recognized for its commitment to luxury, quality, and exceptional guest experiences. Among its numerous brands, JW Marriott stands out as part of Marriott International's luxury portfolio, featuring more than 100 distinctive properties situated in gateway cities and resort locations worldwide. The JW Marriott brand echoes the legacy of J. Willard Marriott, the company founder, aspiring to create unique, innovative, and genuine hospitality experiences while valuing the wellbeing and development of its associates. JW Marriott hotels offer a unique working experience where collaboration and camaraderie thrive among a diverse group of co-workers, ensuring... Show More

Job Requirements

  • high school diploma or g.e.d. equivalent
  • no prior supervisory experience required
  • ability to stand, sit, or walk for extended periods
  • must be able to lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • availability to work flexible hours including weekends and holidays
  • adherence to company policies and confidentiality guidelines

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • excellent communication and interpersonal skills
  • ability to work on feet for extended periods
  • strong attention to detail
  • teamwork and collaboration skills
  • commitment to providing exceptional customer service
  • basic computer literacy

Job Duties

  • greet and assist guests during check-in and check-out processes
  • address guest requests and provide information about hotel services and local attractions
  • process operational needs and complete necessary reports
  • ensure a safe and welcoming environment for guests and staff
  • maintain professional personal appearance and communications
  • adhere to company policies and quality standards
  • perform physical tasks such as lifting and carrying objects up to 10 pounds

Job Criteria

Experience

No experience required


Job Location

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