AccorHotel

Guest Experience Curator(Butler)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $36.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

The FAENA Movement is a distinguished cultural and hospitality brand, renowned for its seamless integration of art, community, and luxury. Rooted deeply in the warmth and traditions of the south, the FAENA Culture represents a unique blend of authentic and attentive hospitality combined with the world’s finest amenities. It is an establishment that acts as a catalyst for bringing dreams to life through a collaboration of visionary ideas. The company is committed to creating carefully curated spaces that embody excellence in service, designed to delight the most sophisticated guests who seek indulgence within the FAENA Culture. With flagship properties in... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 2 years related experience
  • Luxury experience required
  • Ability to lift up to 25 pounds
  • Ability to move safely in uneven terrain or confined spaces
  • Ability to see and respond to dangerous situations
  • Ability to remain stationary for 8 hours or more
  • Walking and standing required for the rest of the working day
  • Availability to work nights, weekends and holidays
  • CPR and First Aid certified

Job Qualifications

  • High school diploma or equivalent
  • At least 2 years related experience
  • Luxury experience required
  • Excellent communication skills
  • Strong interpersonal skills
  • Effective problem-solving skills
  • Organizational and management skills
  • Ability to multitask
  • Proficient with basic computer operations and Microsoft Office suite
  • Flexible, adaptable and discreet
  • Meticulous attention to detail and discretion

Job Duties

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Act as the final gatekeeper of room preparedness and fulfillment of guest requests
  • Assist with garment pressing, shoeshine and daily room maintenance
  • Coordinate guest requests with Guest Experience Manager and Concierge team

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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