AccorHotel

Guest Experience Curator(Butler)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $36.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
competitive pay
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

The FAENA Movement is a vibrant and dynamic establishment that embodies a rich culture of art, community, and exceptional hospitality. Rooted deeply in the warmth and traditions of the South, the FAENA Culture seamlessly blends authentic and attentive hospitality with world-class amenities to create an unparalleled guest experience. This movement acts as a catalyst in transforming ideas into realities by fostering collaboration and creativity. FAENA is renowned for crafting meticulously designed spaces that not only elevate the ambiance but also provide excellence in service, catering specifically to a sophisticated and discerning clientele who seek extraordinary and indulgent experiences.

Having establishe... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 2 years related experience
  • Luxury experience required
  • Excellent communication skills
  • Strong interpersonal abilities
  • Problem solving skills
  • Organizational and management skills
  • Ability to multitask
  • Proficiency in basic computer operations and Microsoft Office
  • Flexible, adaptable and discreet
  • Meticulous attention to detail
  • Ability to lift up to 25 pounds
  • Ability to move safely in uneven terrain or confined spaces
  • Ability to see and respond to dangerous situations
  • Ability to remain stationary for long periods
  • Ability to work nights, weekends and holidays
  • CPR and First Aid certified

Job Qualifications

  • High school diploma or equivalent
  • At least 2 years related experience
  • Luxury experience required
  • Excellent communication skills
  • Interpersonal skills
  • Problem solving skills
  • Organizational and management skills
  • Ability to multitask
  • Knowledge of Microsoft Office suite
  • Flexible, adaptable and discreet
  • Meticulous attention to detail and discretion

Job Duties

  • Maintains complete knowledge of and complies with all departmental policies, service procedures and standards
  • Maintains complete knowledge of correct maintenance and use of equipment, use equipment only as intended
  • Resolves guest complaints, ensuring guest satisfaction
  • Monitors and maintains cleanliness, sanitation and organization of assigned work areas
  • Acts as the final gatekeeper of room preparedness and fulfillment of guest request/preference items collected by the guest experience team
  • Meets arriving guests at the guestroom doorstep upon arrival or within 5 minutes after entering a guest room
  • Coordinates room service with in-room dining and assist in preparing the room for a meal

OysterLink focuses on restaurant and hospitality jobs.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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