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Guest Experience Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
employee discount
Life insurance
flexible schedule

Job Description

The Guest Experience Director position is an integral leadership role within a vibrant church community committed to providing a safe, welcoming, and exceptional environment for every attendee. This church values ministry excellence and seeks to create an atmosphere where guests and members alike feel loved, cared for, and intentionally served from the moment they arrive until the time they depart. As a full-time salaried position, the Guest Experience Director will report directly to the Executive Pastor of Operations and play a vital role in shaping, strengthening, and expanding the guest experience teams across multiple ministries and campuses. The church is... Show More

Job Requirements

  • keen sense of organization
  • excellent verbal and written communication skills
  • experience in building and managing teams of volunteers
  • event management and coordination experience
  • working knowledge of standard office equipment such as copiers, phone, computer
  • proficient in Google Workspace or Microsoft Office
  • bachelor's degree or equivalent experience
  • at least 2 years of experience in an administrative role
  • a growing Christian of faith and character
  • a commitment to the mission of the church
  • willingness to work during weekend gatherings
  • ability to bend, sit, or stand for prolonged periods of time
  • ability to lift, pull, push, and/or move up to 35 lbs
  • availability to work evenings and/or weekends for church and special events

Job Qualifications

  • Bachelor's degree or equivalent experience
  • at least 2 years of experience in an administrative role
  • experience in building and managing teams of volunteers
  • event management and coordination experience
  • proficient in Google Workspace or Microsoft Office
  • excellent verbal and written communication skills
  • a growing Christian of faith and character
  • a commitment to the mission of the church

Job Duties

  • Overseeing the guest experience ministry of the church
  • parking, medical, security, ushers & greeters, cafe, 10-minute party
  • casting and executing a compelling vision that cultivates a genuinely welcoming environment
  • assisting in the planning, organization, and leading of campus events such as conferences, guest speakers, Christmas
  • overseeing the look and feel of the campus
  • creating and managing the overall budget for the ministry
  • tracking expenses, managing calendars, managing office supplies, and assisting with other duties as needed
  • overseeing the hiring, training, and implementation of guest experience coordinators for all campuses
  • assisting with other functions directly involving executive pastor of operations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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