Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
Flexible Schedule
Job Description
Legends Global is a leading event management and hospitality services company dedicated to providing exceptional experiences at premier venues. Known for their commitment to excellence and guest satisfaction, Legends Global operates within dynamic environments such as convention centers, arenas, and stadiums. Their expertise lies in delivering seamless event operations that cater to a diverse clientele, ensuring each event is memorable and runs smoothly from start to finish. As an organization, they value integrity, professionalism, and collaboration, fostering a workplace culture that encourages growth and innovation. Legends Global is an Equal Opportunity/Affirmative Action employer that supports diversity and inclusion, welcoming applicants... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1-3 years related work experience
- Prior experience in fast-paced environment
- Ability to work extended or irregular hours including nights, weekends and holidays
- Ability to stand and walk for long periods
- Ability to lift or move items up to 10 lbs
- Comfortable working in environments with moderate noise levels
- Proficiency in English
- Spanish or Creole fluency preferred
- Proficiency in Microsoft Office Suite and standard office equipment
Job Qualifications
- High School Diploma or GED
- Or equivalent combination of education and experience
- A minimum of 1-3 year of related work experience
- Prior experience working in a fast-paced environment, demonstrating an ability to work under pressure, multi-task, recognize problems and find solutions
- Similar experience in convention centers, hotels, and F&B facility a plus
- Strong verbal and written communication skills
- Excellent organization, customer service, and interpersonal skills
- Ability to exercise good judgment, initiative, and professionalism
- Collaborative mindset and willingness to learn and take direction
- Proficiency in English (verbal and written)
- Spanish or Creole fluency highly valued
- Proficiency in standard office equipment and Microsoft Office Suite (Outlook, Windows, Excel, Word, PowerPoint, TEAMS)
Job Duties
- Implement the Broward County Convention Center Experience Program to uphold a high level of guest satisfaction
- Greet and serve as the primary point of contact for venue guests, ensuring professional and courteous service
- Answer and direct phone calls, responding to inquiries promptly and accurately
- Address guest concerns and complaints in a timely, professional manner to maintain positive public relations
- Monitor and manage large crowds during events, anticipating potential issues and offering proactive solutions
- Assist guests with special needs, ensuring ADA compliance and managing Sunflower Room services as required
- Communicate effectively with past, current, and prospective guests via phone and email
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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