Guest Experience Ambassador 2 - Guest Experience - PT - Weekend Only

Topeka, KS, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and development opportunities

Job Description

Stormont Vail Health is a respected healthcare organization committed to providing exceptional patient care and fostering a safe, welcoming environment for patients, visitors, and staff. Known for its dedication to community wellness and advanced medical services, Stormont Vail operates hospitals, clinics, and health centers that serve a diverse population with compassionate and professional healthcare solutions. The organization prides itself on a culture of inclusivity, safety, and continuous improvement to meet the evolving needs of its community. As an equal opportunity employer, Stormont Vail upholds principles of fairness and non-discrimination, ensuring all employees are valued regardless of race, color, ethnicity, sex,... Show More

Job Requirements

Must be 18 years old at time of hire
Experience in a customer service-related job
Current valid driver's license with clean motor vehicle record and three-year baseline with annual review
Ability to perform physical tasks including lifting, pushing, pulling up to 25 lbs
Must comply with all policies, standards, mandatory training and requirements of Stormont Vail Health
Ability to work weekend shifts
On-site work only
No supervisory or budget responsibilities

Job Qualifications

Must be 18 years old at time of hire
Experience in a customer service-related job
Experience in patient care preferred
Experience driving vehicles with both manual and automatic transmissions preferred
Current valid driver's license with clean motor vehicle record

Job Duties

Act as a resource person providing a welcoming experience upon arrival and departure through education, guidance, direction, screening and/or driving, parking and retrieving guest vehicles
Assist visitors and answer telephone inquiries regarding patient room numbers, location of various departments within the medical center
Welcome everyone at the designated entrance and safely assist guests to their destination via walk or wheelchair escort including safe transport from a car parked at the entrance
Collect and accurately label keys belonging to guests to ensure proper return and handle valet operations including safe vehicle operation and key tracking
Train new volunteers
Check for any broken or unsafe wheelchairs, label as broken and take to Facilities Management
Assist in carrying guests belongings
Maintain a well-kept lobby
Provide routine sanitation of wheelchairs and high-touch surfaces
Contact Security Department if a guest becomes injured
Ensure oxygen tanks left at main entrance are taken to a nursing floor for storage
Communicate any concerns to Supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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