
Guest Experience Ambassador 2 - Guest Experience - PT - Weekend Only
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Life insurance
Disability insurance
Job Description
Stormont Vail Health is a reputable healthcare organization committed to delivering high-quality medical services to its community. As a renowned healthcare provider, Stormont Vail operates hospitals, medical centers, and outpatient facilities designed to meet the diverse needs of patients and visitors. The organization emphasizes a culture of safety, compassion, and exceptional patient care by fostering a supportive and friendly environment for both its team members and the public. Their commitment to equal employment opportunities further highlights their dedication to inclusivity and respect for all individuals regardless of race, gender, age, or other classifications.
This part-time position at Stormont Vail H... Show More
This part-time position at Stormont Vail H... Show More
Job Requirements
- Must be 18 years old at time of hire
- Experience in a customer service-related job
- Valid driver's license with clean motor vehicle record required
- Preferred experience in patient care
- Preferred experience driving vehicles with both manual and automatic transmission
- Comply with all policies, standards, mandatory training and requirements of Stormont Vail Health
- Ability to transport patients/visitors by wheelchair, pushing up to 250 lbs
- Ability to perform physical demands including balancing, carrying, climbing stairs, crouching, driving, eye/hand/foot coordination, grasping (fine and gross motor), handling, hearing, kneeling, lifting up to 25 lbs, operate foot controls, pulling, pushing, reaching forward and overhead, repetitive motions, sitting, standing, stooping, talking and walking continuously or frequently per job demands
- Ability to work on-site with no remote work option
Job Qualifications
- Must be 18 years old at time of hire
- Experience in a customer service-related job
- Valid driver's license with clean motor vehicle record
- Preferred experience in patient care
- Preferred experience driving vehicles with both manual and automatic transmission
Job Duties
- Act as a resource person providing a welcoming experience upon arrival and departure through education, guidance, direction, screening and/or driving, parking and retrieving guest vehicles
- Assist visitors and answer telephone inquiries regarding patient room numbers, location of various departments within the medical center
- Welcome everyone at the designated entrance
- safely assist guests to their destination via walk or wheelchair escort, including safe transport from a car parked at entrance
- Collect and accurately label keys belonging to guests to ensure their proper return
- handle valet operations as needed including operate vehicles safely and responsibly, ensuring tracking of keys and process follows guidelines to prevent theft, damage or loss
- Organize and file paperwork regarding guests' vehicles
- train new volunteers
- check for any broken or unsafe wheelchair
- label as broken and take to facilities management
- assist in offering and helping to carry guests belongings
- maintain a well-kept lobby
- provide routine sanitation of wheelchairs and other high touch surfaces
- contact security department if a guest becomes injured
- ensure all oxygen tanks left at main entrance are properly taken to a nursing floor for storage
- communicate any concerns to supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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