Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Disability insurance
Employee assistance program
Retirement Plan
Tuition Assistance
Job Description
Stormont Vail Health is a well-established healthcare provider renowned for its commitment to delivering quality medical services and fostering a positive patient experience. Located in the United States, Stormont Vail Health operates as a hospital and health center dedicated to serving the community with compassionate care and comprehensive health solutions. The institution upholds a culture of safety, inclusivity, and professionalism, ensuring that both patients and team members operate in a secure and supportive environment. As a non-exempt, part-time position with variable hours, this role is ideal for individuals seeking to contribute to community health while engaging in meaningful interactions with... Show More
Job Requirements
- must be 18 years old at time of hire
- experience in a customer service-related job
- current valid driver's license and clean motor vehicle record
- ability to work onsite
- physical ability to perform duties including lifting up to 25 pounds, standing, walking, crouching, and driving
- adherence to all safety and screening procedures
- willingness to comply with hospital policies and protocols
Job Qualifications
- must be 18 years old at time of hire
- experience in a customer service-related job
- experience in patient care preferred
- experience driving vehicles with both manual and automatic transmission preferred
- current valid driver's license with a clean driving record
- strong communication and interpersonal skills
- ability to follow scripts and protocols
- physical ability to assist guests and maintain lobby environment
- ability to work onsite
- willingness to train new volunteers
Job Duties
- act as a resource person providing a welcoming experience upon arrival and departure through education, guidance, direction, screening and/or driving, parking and retrieving guest vehicles
- assist visitors and answer telephone inquiries regarding patient room numbers, location of various departments within the medical center
- welcome everyone at the designated entrance
- safely assist guests to their destination via walk or wheelchair escort
- use scripting as outlined in training to convey a consistent message
- collect and accurately label keys belonging to guests to ensure their proper return
- handle valet operations as needed including operate vehicles safely and responsibly
- organize and file paperwork regarding guests' vehicles
- explain COVID-19 and other Stormont Vail policies to guests as necessary
- take temperature of everyone entering
- train new volunteers
- check for any broken or unsafe wheelchair
- label as broken and take to facilities management
- assist in offering and helping to carry guests belongings
- maintain a well-kept lobby
- provide routine sanitation of wheelchairs and other high touch surfaces
- contact security department if a guest becomes injured
- ensure all oxygen tanks left at main entrance are properly taken to a nursing floor for storage
- screen each person entering for COVID-19 by asking questions related to symptoms, travel and exposure
- screen each employee, allied health and provider for COVID-19 by asking questions related to symptoms, travel and exposure and/or ensuring employees have used badge attestation
- communicate any concerns to supervisor
- complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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