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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.25 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Job Description
Ulta Beauty is the largest beauty retailer in North America and stands as the premier destination for a vast range of cosmetics, fragrances, skincare, haircare, and salon services. Operating both through its expansive network of physical stores and its dynamic online platform, Ulta Beauty offers customers over 25,000 products sourced from approximately 500 well-known and emerging brands across multiple price points, including their exclusive private label. The company’s commitment to beauty is not only reflected in its expansive product offerings but also in the comprehensive salon services available in every store, covering hair, skin, brow, and makeup treatments. Ulta Beauty... Show More
Job Requirements
- high school diploma preferred
- 1 year of relevant work experience or equivalent combination of education and experience
- proficiency with point of sale systems, Apple devices, services booking systems
- strong sales knowledge and customer relationship skills
- excellent communication and troubleshooting abilities
- ability to work independently and collaboratively
- willingness to work a flexible schedule including days, evenings, weekends, and holidays
Job Qualifications
- high school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and relevant work experience
- proficient with basic technology such as point of sale systems, Apple devices, and services booking systems
- demonstrate significant competency in sales, products, and service
- ability to build and maintain strong customer relationships
- strong communication skills
- ability to troubleshoot
- ability to work independently and as part of a team
Job Duties
- contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty including credit, retail shrink, and omni-channel sales
- provide exceptional guest service by acknowledging all Ulta Beauty guests in the salon, haircare, and skincare areas and offering friendly, prompt, and courteous service
- courteously handle sales, refunds, and exchanges
- support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services
- build the services business by informing guests of current promotions and events and confidently inviting them to try services while providing knowledgeable, professional product and service recommendations
- influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors
- book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- take the initiative to stay informed regarding new and existing industry trends, products, and services and be knowledgeable about the ingredients and benefits to better serve guests
- maintain prompt, regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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