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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
flexible schedule
Job Description
Ulta Beauty is a leading North American beauty retailer and a premier destination for cosmetics, fragrance, skincare products, hair care products, and salon services. With a vast selection of over 25,000 products from approximately 500 well-established and emerging beauty brands, Ulta Beauty offers unmatched variety spanning all categories and price points, including its own private label products. The company is renowned not only for its comprehensive product offerings but also for its full-service salons located in each store, providing hair, skin, brow, and makeup services. Ulta Beauty fosters a culture of innovation and inclusion, aiming to create a real sense... Show More
Job Requirements
- High school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and relevant work experience
- Proficient with basic technology such as Point of Sale system, Apple devices, Services Booking System
- Demonstrate competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
- Work a flexible schedule including days, evenings, weekends, and holidays
Job Qualifications
- High school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and work experience
- Proficient with basic technology such as POS systems, Apple devices, Services Booking System
- Demonstrated competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty including credit, retail shrink, and omni-channel sales
- Provide exceptional guest service by acknowledging guests in Salon, Haircare, and Skincare areas and offering friendly, prompt, and courteous service
- Handle sales, refunds, and exchanges courteously
- Support the services team by answering salon phone calls, addressing guest concerns, managing booking system and salon traffic flow, suggesting add-on services
- Build the services business by informing guests about promotions and events and recommending products and services
- Influence service providers in their appointment pages, rebooking, and new guest acquisition
- Book appointments and support execution of services and in-store events
- Stay informed on industry trends and product knowledge to better serve guests
- Maintain prompt and regular attendance
- Contribute to an inclusive environment supporting teammates and guests
- Communicate and collaborate to create awareness of stylists' goals
- Develop guest relationships and provide retail and service recommendations
- Identify guests' needs ensuring a 360-degree experience
- Collaborate to grow the business and support guest experiences
- Establish professional relationships fostering exceptional service
- Share benefits of guest loyalty program including credit and app
- Attend mandatory trainings for professional development
- Ensure compliance with company policies and dress code
- Support safety, sanitation, and infection control procedures
- Utilize scheduling tools to recommend schedule adjustments
- Communicate supply needs ensuring guest readiness
- Maintain cleanliness and operational standards of store areas
- Follow loss prevention best practices
- Execute operational tasks as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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