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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.75 - $18.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
Hotel Management & Consulting, Inc. is a well-established hospitality management company specializing in the efficient and professional operation of hotels. With a commitment to delivering exceptional guest experiences, the company operates with a small but highly skilled team of hospitality professionals dedicated to upholding the highest standards of service and comfort. Located in San Bernardino, CA, Everhome Suites is one of the properties managed by Hotel Management & Consulting and is known for its welcoming atmosphere and attentive guest care. The company’s culture emphasizes a performance-based environment where hard work is acknowledged and balanced with respect for employees' personal lives,... Show More
Job Requirements
- Minimum of one year in customer service
- Proficient computer skills
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- Excellent communication skills
- Strong organizational and time management skills
- Willingness to work flexible hours
- Commitment to upholding company policies including drug-free workplace
- Ability to follow emergency procedures
- Eligible to work in the United States
Job Qualifications
- Minimum of one year in customer service
- Hotel operations experience preferred
- Proficient computer skills
- Excellent communication skills
- Strong organizational skills
- Effective time management skills
- Demonstrated problem-solving abilities
- Proactive in solving problems
Job Duties
- Daily property operations including reservations, renewals, check-outs, and check-ins
- Review and approval of front office paperwork and reports
- Ensuring guest needs are met
- Conduct tours for potential guests and close sales
- Fulfill special guest requests such as linen exchanges
- Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels
- Maintain clean and organized laundry area
- Perform cleaning tasks such as vacuuming, dusting, and sanitizing public areas
- Ensure cleaning supplies are stocked and distributed across the property
- Assist with in-house guest sales and marketing initiatives to increase occupancy
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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