Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.20 - $20.10
Work Schedule
Flexible
Weekend Shifts
Benefits
fun workplace
free movies
Free Food
Paid Time Off
competitive pay
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
FSA
HSA
voluntary benefits
Job Description
Alamo Drafthouse Cinema is a unique blend of a movie theater and dining experience, renowned for its exceptional hospitality and dedication to providing guests with an immersive and enjoyable outing. Established in Santa Clara, California, at 2855 Stevens Creek Blvd Suite 2160, this company blends the cinematic experience with top-notch food and beverage service, offering guests a full-service venue where they can enjoy the latest films alongside gourmet meals and drinks. Known for its innovative approach to cinema, Alamo Drafthouse is committed to creating a safe, clean, and distraction-free environment for all its visitors, ensuring each guest's visit is memorable... Show More
Job Requirements
- High school diploma or equivalent
- two or more years of experience in customer service or a related field
- active alcohol certification with the applicable state agency
- active food handlers certification with the applicable state agency
- ability to stand for extended periods
- ability to lift and carry items up to 50 lbs
- schedule flexibility including early mornings, late nights, weekends, and holidays
- ability to operate POS touchscreen devices
- strong communication and interpersonal skills
- ability to work in a noisy, busy environment
Job Qualifications
- Two or more years of experience in a high-volume restaurant or theater environment is a plus
- proven ability to work collaboratively in a fast-paced work environment
- schedule flexibility including early mornings, late nights, weekends, and holidays
- active alcohol certification with the applicable state agency
- active food handlers certification with the applicable state agency
- being a cinephile is a plus
Job Duties
- Maintains kindness and understanding
- organizes and leads the theater cleaning, ensuring that each occupied seat is marked, cleaned, and sanitized before the next film
- ensures order cards, safety, and guest needs are being taken care of in multiple theaters
- launches and manages the guests' orders from POS entry to delivery
- performs assigned opening and closing duties on specified shifts
- maintains assistive listening and closed-captioned devices
- maintains a positive and team-driven atmosphere
- troubleshoots guest issues with the support of the management team
- owns the lobby and seating experience - announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate
- maintains a working knowledge of the core and limited-time-only menu offerings
- maintains a working knowledge of the films and events playing in the theaters
- maintains world-class cleanliness standards for the venue including theater seats, handrails, tables, lobby, and commonly touched areas
- maintains the highest safety standards and follows all protocols to keep teams and guests healthy
- responsible for all guest-facing interactions and the overall guest experience in the theater
- upholds standards of behavior as defined by the company's core values, code of conduct, and operational guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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