Guest Attendant

Omaha, NE, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $18.00 - $22.00

Benefits

A fun workplace where you can be yourself and do awesome work

free movies and food

Paid Time Off

competitive pay

flexible scheduling

Medical insurance

Dental Insurance

Vision Insurance

FSA

HSA

voluntary benefits

Job Description

Alamo Drafthouse Cinema is a celebrated movie theater chain known for its unique blend of the cinematic and dining experience. Founded with a mission to ensure every guest has an awesome experience and is excited to come back, Alamo Drafthouse has transformed movie-going into an immersive and entertaining adventure. The company prides itself on offering more than just films; it fosters a vibrant community-centered environment where film lovers can enjoy exceptional service, in-theater dining, and meticulously curated movies and events.

Located at 12750 Westport Pkwy, Omaha, Nebraska, this particular venue invites enthusiastic individuals to join their team as Guest Att... Show More

Job Requirements

Must be able to execute light lifting and transport items medium distances up to 50 lbs
must be able to stand in one place for extended periods
able to walk up and down stairs many times over a course of hours
positions oneself to duck out of view of the guests in theaters
operates POS entry using touchscreen devices
ability to move with caution and operate in a busy sometimes loud environment

Job Qualifications

Two plus years of experience in a high-volume restaurant/theater environment is a plus
proven ability to work collaboratively in a fast-paced work environment
schedule flexibility - early mornings late nights weekends holidays
active alcohol certification with applicable state agency
active food handlers certification with applicable state agency
being a cinephile is a plus

Job Duties

Maintains kindness and understanding
organizes and leads the theater cleaning ensuring that each occupied seat is marked cleaned and sanitized before the next film
ensure order cards safety and guest needs are taken care of in multiple theaters
launches and manages guests' orders from POS entry to delivery
performs assigned opening and closing duties on specified shifts
maintains assistive listening and closed-captioned devices
maintains a positive and team-driven atmosphere
troubleshoots guest issues with the support of management team
owns the lobby and seating experience - announces theater seating guides guests to theaters/facilities as needed communicates with venue leadership as appropriate
maintains working knowledge of core and limited-time-only menu offerings
maintains working knowledge of films and events playing in theaters
maintains world-class cleanliness standards for venue - seats handrails tables lobby and commonly touched areas
maintains highest safety standards follows all protocols to keep teams and guests healthy knowledgeable about all Alamo policies and procedures
responsible for all guest-facing interactions and overall guest experience in theater
uphold standards of behavior as defined by company's core values code of conduct and operational guidelines

Job Location

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