Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1422)

Fremont, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Paid holidays

Training and Development

Job Description

Target is a Fortune 50 company and one of America's leading retailers with more than 400,000 team members worldwide. Recognized as an iconic brand, Target is committed to helping families discover the joy of everyday life through its wide-ranging products, solutions, and exceptional customer service. The company places a strong emphasis on community engagement and corporate responsibility, investing deeply in the places where its employees and customers live, work, and play. Target fosters an inclusive environment that prioritizes relationships, talent development, and growth opportunities, upholding a core purpose embedded in caring, growing, and succeeding together as one cohesive team. With... Show More

Job Requirements

High school diploma or equivalent preferred
prior customer service experience beneficial but not required
ability to communicate effectively with diverse guests
capable of handling cash register operations accurately
willingness to work flexible schedules including nights, weekends, and holidays
ability to stand and remain mobile for entire shifts which may vary in length
ability to lift or move merchandise up to 44 pounds occasionally without assistance
able to work in varying temperature and environmental conditions
reliable and punctual attendance
compliant with safety policies and ethical standards

Job Qualifications

Effective communication skills including using positive language and attentiveness to guests needs
welcoming and helpful attitude toward guests and team members
attention to detail with the ability to multitask
willingness to educate guests and engage around products and services
ability to use multiple frequency devices, handheld scanners, and other technology equipment
capable of working both independently and as part of a team
ability to remain focused and composed in a fast-paced environment
ability to accomplish multiple tasks within established timeframes

Job Duties

Demonstrate a service culture that prioritizes guest service experience by delivering service standard
create a welcoming experience by greeting all guests authentically
observe and understand guest needs by following verbal and body language clues
engage guests genuinely by asking questions to understand their requirements
be knowledgeable about tools, products, and services to solve guest issues and improve their experience
thank guests genuinely and let them know appreciation for shopping at Target
scan and bag all guest items efficiently and accurately while complying with food safety standards
work efficiently to minimize guest wait times while maintaining accuracy and quality
promote current and upcoming brand launches, store activities, and events
speak to benefits of Target Loyalty programs and assist with application or sign-up
explain and assist guests in using the Target App and Wallet features
be familiar with and direct guests to fulfillment services including enrollment and activation
manage returns following register prompts and company policies while partnering with leaders for issue resolution
assist in de-escalating negative situations and recovering guest shopping experience following company policies
deliver easy and accurate service to Order Pick Up, Drive Up, and Registry guests
maintain a clean and clutter-free work area including gathering abandoned items
stock supplies during store open hours while being available for guests
demonstrate a culture of ethical conduct, safety, and compliance
work safely to benefit self and others by identifying and correcting hazards
support guest services such as order pick up and Drive Up including compliance with relevant laws
perform other duties based on business needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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