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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1069)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
Paid holidays
flexible schedule
Job Description
Target is one of the most recognized retail corporations in the United States, known for providing a complete and enjoyable shopping experience across a wide range of merchandise and services. As a large retail chain, Target is committed to helping all families discover the joy of everyday life by delivering exceptional service and cultivating a culture rooted in its core values and strong mission. Established as a trusted brand, Target emphasizes meaningful engagement with guests, creating a welcoming environment, and offering a broad array of products from household essentials to apparel, electronics, groceries, and much more. Target stores are designed... Show More
Job Requirements
- High school diploma or GED preferred
- prior retail or customer service experience is a plus
- ability to work a flexible schedule including nights, weekends, holidays, and peak shopping periods
- reliable and prompt attendance
- ability to remain mobile and stand for the duration of scheduled shifts
- capable of lifting or moving merchandise up to 44 pounds
- ability to work in varying temperature conditions
- strong communication and interpersonal skills
- willingness to learn and adapt in a fast-paced environment
- compliance with safety and ethical standards
- ability to use technology such as handheld scanners and multiple frequency communication devices
Job Qualifications
- Communicating effectively, including using positive language and attentive to guests needs
- welcoming and helpful attitude toward guests and other team members
- attention to detail while prioritizing tasks
- willing to educate guests and engage around products and services
- ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- work both independently and with a team
- capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- accurately handle checkout operations, transactions, and support cash office operations as needed
- scan, handle and move merchandise efficiently and safely
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- create a welcoming experience by greeting guests as you are completing your daily tasks
- when guests need assistance, engage with guests in a welcoming way, to help solve their specific needs
- make the guest aware of current promos, store activities and events
- be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- thank guests and let them know we’re happy they chose to shop at Target
- know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
- scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
- work efficiently to minimize guest wait time while maintaining guest service and accuracy
- understand and show guests how to use the features and offerings within the Target App including Wallet
- be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features
- attempt every return and follow register prompts
- partner with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures
- maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal
- stock supplies during store open hours while being available for the guest
- demonstrate a culture of ethical conduct, safety and compliance
- work in a safe manner at all times
- comply with all safety policies, best practices, and training
- report hazards and correct where possible
- support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
- all other duties based on business needs
Job Qualifications
Experience
No experience required
Job Location
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