
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1058)
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $24.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling
Job Description
Target is a leading retail corporation in the United States known for providing a wide range of products including apparel, electronics, groceries, household essentials, and much more. With a commitment to delivering exceptional customer experiences and fostering an inclusive, vibrant work culture, Target has earned a reputation as one of the most accessible and customer-friendly retail destinations. The company drives its success through its core values which emphasize customer service, community engagement, teamwork, and innovation. Employees at Target are encouraged to grow professionally while contributing positively to the customer experience.
The role of a Guest Advocate at Target is... Show More
The role of a Guest Advocate at Target is... Show More
Job Requirements
- Flexible work schedule including nights, weekends, holidays and other peak shopping times
- reliable and prompt attendance
- ability to accurately handle checkout operations and transactions
- ability to scan, handle and move merchandise including frequently lifting or moving items up to 10 pounds and occasionally up to 44 pounds without assistance
- ability to remain mobile for the duration of a scheduled shift
- capability to work in varying temperatures and humidity, including outdoor conditions
- willingness to comply with all safety policies and company procedures
- capability to work in a physically active and highly dynamic role
Job Qualifications
- High school diploma or equivalent preferred
- prior customer service experience is a plus
- effective communication skills including using positive language and being attentive to guest needs
- welcoming and helpful attitude towards guests and team members
- attention to detail while prioritizing tasks
- ability to educate guests and engage around products and services
- ability to operate handheld scanners and other technology equipment
- ability to work independently and with a team
- ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- create a welcoming experience by greeting guests while completing daily tasks
- engage with guests in a welcoming way to help solve their specific needs
- make guests aware of current promotions, store activities and events
- be knowledgeable about the tools, products, and services available in the total store and specific to your area to solve issues for the guest and improve their experience
- thank guests and express appreciation for choosing to shop at Target
- speak to the benefits of Target loyalty programs with every guest and assist with application or sign-up as needed
- scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices
- work efficiently to minimize guest wait time while maintaining guest service and accuracy
- understand and show guests how to use features and offerings within the Target App including Wallet
- be familiar with order pick-up, Drive Up, and online ordering and direct guests to enroll, activate, and use these features
- attempt every return and follow register prompts partnering with immediate leaders as needed while following Target's policies and procedures
- maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal
- stock supplies during store open hours while being available for guests
- demonstrate a culture of ethical conduct, safety, and compliance
- work in a safe manner at all times, comply with all safety policies, report hazards and correct where possible
- support guest services such as order pick up, Drive-Up orders, DU returns and maintain compliance with federal, state, and local laws related to adult beverages
- perform all other duties based on business needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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