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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0938)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Flexible Schedule

Job Description

Target Corporation is a Fortune 50 company recognized as one of America’s leading retailers, operating with over 400,000 team members worldwide. As an iconic brand, Target is deeply committed to enriching the lives of families by providing an enjoyable shopping experience. The company’s core values emphasize community care, talent development, and collaborative success. Target invests in the communities where its team members live, work, and play, creating an environment that promotes meaningful relationships and growth opportunities for its employees. Working for Target means becoming part of a dynamic team that cares about delivering exceptional service and fostering a culture of... Show More

Job Requirements

  • Accurately handle cash register operations and cash transactions
  • capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout
  • scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
  • flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
  • ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience is a plus
  • ability to communicate effectively using positive language and attentive to guests needs
  • welcoming and helpful attitude toward guests and other team members
  • attention to detail while multi-tasking
  • willingness to educate guests and engage around products and services
  • ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
  • work independently and as part of a team
  • capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
  • work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality
  • make the guest aware of current and upcoming brand launches, store activities and events
  • know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
  • understand and show guests how to use Wallet and the other features and offerings within the Target App
  • be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them
  • attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Targets policies and procedures
  • partnering with leaders as needed to de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures
  • deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
  • maintain a clean, clutter free work area
  • stock supplies during store open hours while being available for the guest
  • demonstrate a culture of ethical conduct, safety and compliance
  • work in a safe manner at all times to benefit yourself and others
  • identify and correct hazards
  • comply with all safety policies and best practices
  • support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
  • all other duties based on business needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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