Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0793)

Akron, OH, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $22.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

employee discount

Retirement Plan

Paid holidays

Job Description

Target Corporation is a leading American retail giant known for its commitment to delivering exceptional shopping experiences to millions of guests across the country. As a Fortune 50 company, Target boasts a workforce of over 400,000 team members worldwide, making it one of the largest and most recognizable retailers in the United States. Target differentiates itself by blending an iconic brand presence with a strong focus on community engagement, innovative retail solutions, and a culture that values inclusion and teamwork. The company's mission centers on helping all families discover the joy of everyday life, which is reflected in its service,... Show More

Job Requirements

High school diploma or equivalent
ability to communicate effectively with guests and team members
experience or willingness to learn customer service skills
ability to operate handheld scanners and other technology equipment
capable of working in varying temperature and humidity
ability to lift and move merchandise up to 10 pounds frequently and 44 pounds occasionally without assistance
flexible work schedule including nights, weekends, and holidays
reliable and prompt attendance
ability to remain mobile throughout scheduled shifts
basic cash handling skills
willingness to adhere to safety protocols and company policies

Job Qualifications

High school diploma or equivalent preferred
prior customer service experience a plus
strong communication skills including positive language and attentiveness to guest needs
ability to work in a fast-paced, team-oriented environment
knowledge or willingness to learn about retail technology such as handheld scanners and the Target App
basic math skills for handling cash transactions
ability to multi-task efficiently and pay attention to detail
friendly and welcoming attitude
ability to handle guest concerns professionally
ability to follow company guidelines and policies
capacity to work flexible schedules including nights, weekends, and holidays

Job Duties

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
create a welcoming experience by authentically greeting all guests
observe to quickly understand whether a guest needs assistance or wants to interact and tailor approach accordingly
engage with guests genuinely including asking questions to better understand specific needs
be knowledgeable about tools, products, and services available to solve guest issues and improve experience
thank guests sincerely and let them know they are appreciated
scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company practices
work efficiently to minimize guest wait time while maintaining accuracy and quality
make guests aware of brand launches, store activities, and events
promote Target Loyalty programs and assist with applications or sign-up
demonstrate knowledge of Target App features such as Wallet and guide guests on their use
be familiar with all fulfillment services and direct guests to enroll, activate, and use them
handle returns by following register prompts and company policies, partnering with leaders when needed
assist in de-escalating negative situations with leaders to recover the guest experience
provide service for Order Pick Up, Drive Up, and Registry guests
maintain a clean and clutter-free work area
stock supplies during store hours while remaining available to guests
demonstrate ethical conduct, safety, and compliance
identify and correct hazards and comply with all safety policies
support guest services including compliance with adult beverage laws
perform other duties based on business needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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