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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0612)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
safe work environment

Job Description

Target is a Fortune 50 company recognized as one of America's leading retailers and renowned for its iconic brand presence and commitment to community and team excellence. With a workforce exceeding 400,000 team members worldwide, Target embraces a culture that values relationships, talent development, and collective success. The company prioritizes making everyday life joyful and fulfilling for families, underpinned by a dedication to caring for the communities where its teams live, work, and play. Target's organizational identity is deeply anchored in its core values and purpose, shaping how the company interacts with guests and advances its business as one unified... Show More

Job Requirements

  • Accurately handle cash register operations and cash transactions
  • capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance
  • flexible work schedule including nights, weekends and holidays
  • reliable and prompt attendance necessary
  • ability to remain mobile for the duration of a scheduled shift
  • effective communication skills including use of positive language and attentiveness to guests' needs
  • welcoming and helpful attitude toward guests and team members
  • ability to operate handheld scanners and other technology equipment as directed
  • ability to work independently and as part of a team
  • capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
  • attention to detail while multitasking
  • willingness to educate guests and engage around products and services

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in retail or customer service roles beneficial but not required
  • strong interpersonal and communication skills
  • proficiency in operating cash registers and technology equipment
  • ability to deliver friendly and efficient guest service
  • problem-solving skills to handle guest concerns and recovery
  • adaptability to variable work hours and fast-paced environments
  • basic knowledge of POS systems and digital tools
  • commitment to ethical conduct and safety compliance

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by authentically greeting all guests
  • observe to quickly understand whether a guest needs assistance or wants to interact, follow body language and verbal clues to tailor your approach
  • engage with guests in a genuine way, including asking questions to better understand their specific needs
  • be knowledgeable about the tools, products, and services available in the total store and specific to your area to solve issues for the guest and improve their experience
  • thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices
  • work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality
  • make guests aware of current and upcoming brand launches, store activities, and events
  • know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
  • understand and show guests how to use Wallet and other features within the Target App
  • be familiar with all fulfillment services and know how to direct the guest to enroll, activate, and use them
  • attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures
  • partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience while following Target's policies and procedures
  • deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
  • maintain a clean, clutter-free work area including gathering abandoned items, baskets, and hangers
  • stock supplies during store open hours while being available for the guest
  • demonstrate a culture of ethical conduct, safety, and compliance
  • work in a safe manner at all times to benefit yourself and others, identify and correct hazards, comply with all safety policies and best practices
  • support guest services such as order pick up (OPU), Drive-up (DU) orders including Starbucks DU, and DU returns, and maintain a compliance culture while executing those duties such as compliance with federal, state, and local adult beverage laws
  • perform all other duties based on business needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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