AccorHotel

Guerlain Spa Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $26.10
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
employee discount
personal development opportunities
Corporate social responsibility activities

Job Description

Raffles Boston is a distinguished luxury hotel that prides itself on crafting an exceptional experience centered around cultural appreciation and a deep respect for its diverse cultural heritage. The establishment is committed to fostering an environment where every team member understands and embraces this cultural richness from the very first moment they connect with the organization and throughout their entire journey with the hotel. This dedication not only enhances the work culture at Raffles Boston but also significantly contributes to delivering outstanding guest experiences that resonate with warmth and authenticity.

As a landmark hotel, Raffles Boston offers a refined hospitali... Show More

Job Requirements

  • Minimum 2 years of experience in luxury hotel or spa front of house position
  • knowledge of spa reservation systems
  • flexible hours required
  • able to stand for an extended period of time and work within a team with shift rotations
  • passion for guest care
  • personal interest in spa treatments and holistic lifestyle
  • telephone skills ideally in conjunction with handling reservations
  • able to work within a team with rotating shifts

Job Qualifications

  • Minimum 2 years of experience in luxury hotel or spa front of house position
  • computer literate preferably with knowledge of spa reservation systems
  • passion for guest care
  • personal interest in spa treatments and holistic lifestyle
  • telephone skills ideally in conjunction with handling reservations
  • able to work within a team with rotating shifts

Job Duties

  • Provide warm welcome and personalized service to all guests visiting the spa
  • perform check in and check out of all spa guests
  • handle payment transactions for treatment and retail products
  • handle telephone reservations in line with service standards, using proper telephone etiquette
  • ascertain guest satisfaction upon guest departure and ensure
  • provide guest escorts to changing rooms, relaxation area and swimming pool
  • complete all opening and closing duties professionally and accurately

OysterLink is built for hospitality recruitment.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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